The first step is that you visit our Account Registration page on our website, fill out the form, and hit submit.  The second step is that you either email (newaccounts@bbcw.com) or fax (954-786-1788) a copy of your Resale Certificate or Business License, and a completed and signed copy of the Credit Card Authorization Form (CCA).  After you register online and we receive your Resale Certificate or Business License and the CCA, we will review your information.  If there are no questions, your account will be activated.  If we require any additional information you will be contacted.  The review process normally takes 2-3 business days.

If you have just recently registered, be sure you have sent us your Resale Certificate or Business License, and a completed and signed copy of the Credit Card Authorization Form (CCA), including a copy of the front and back of the card.  Your account will not be reviewed until both the Resale Certificate or Business License, and the CCA, is received, and registration is completed.  From that point, your information will be reviewed, typically within 2-3 business days.  If your account has already been activated and you are having difficulty logging in, please contact customer service at customerservice@bbcw.com or call 954-786-1700 so that we can assist you.

We are a Wholesale Distributor, which means we sell to a person or business that will resell the item in a retail environment.  A Resale Certificate or Business License is necessary.

Shipping costs will vary depending upon the size and weight of your order. We charge our customers what we pay to ship.

We use FedEx, USPS and trucking companies. This allows us to shop around for the best shipping rates to pass on to our customers.

 If you require a shipping quote prior to us shipping your order, please let us know in advance. Once all items for your shipment are in stock, we can process your order and obtain a shipping quote.  Please note: all items must be in stock for this request.

Under normal circumstances we do not charge our customers until an order has been processed and is ready to ship. It is rare, but some special orders require a customer deposit.

This means that this item is currently in our warehouse and if ordered will typically ship the same day.

This means that we have received and shipped all that we had on order with the manufacturer.  The manufacturer is still accepting orders for more, but the availability may be TBD.

This means that we have received our initial order of this item from the manufacturer and have sold out of it and don’t expect to carry any extra stock of this item. The item is likely still available from the manufacturer and we will gladly order more as customers place orders for this item. You are welcome to order this item. We will then order this item from the manufacturer and inform you of availability and timing.

This means that this item is currently available for order prior to release. The release date listed is the manufacturer scheduled date and may be changed. You will not be charged for this order until this item is processed for shipping. If a Pre-Order Deadline is listed then the pricing for this item is valid only until the deadline listed. After that point, it may no longer be available to order directly from the manufacturer and we therefore cannot guarantee its pricing or availability.

We accept Visa, MasterCard, Wire Transfer and Money Orders for payment.  All accounts paying by credit card must have a credit card on file with us.  Putting your credit card on file is as easy as downloading a Credit Card Authorization Form from our website, filling it out and faxing it back to us at 954-786-1788 or emailing to newaccounts@bbcw.com.

Each listing on our website should contain the smallest increment in which that item is offered. The description will read “sold as eaches”, “sold as sets” or “sold as cases”, etc. If sold as eaches you can order as few as one piece. If sold as cases you can order as few as one case.

If you have pre-ordered an item with us we will automatically ship that item to you upon arrival in our warehouse. If you require that we not ship your order immediately, please be sure to let your sales rep know this and you can make arrangements.

Your first order has a $500 minimum.  It must be made up of in-stock items, available to ship.  New orders after that do not have order minimums.